Privacy and Policy

Privacy Policy on the Processing of Personal Data

Protecting your personal data is a priority for Ferex Partner SRL. We are committed to complying with and implementing all necessary measures to process your data in accordance with Regulation (EU) 2016/679 (“General Data Protection Regulation” – GDPR), as well as the applicable legislation in Romania.

To ensure transparency, this document explains how we collect, use, transfer, and protect your data when you interact with us, including through our website.

We reserve the right to periodically update this policy to reflect changes in our data-processing activities or legal requirements. Any update will be published on our website, and to remain informed, we recommend reviewing its content periodically.

Data Protection

We appreciate your interest in our company. Protecting your privacy while using our website, www.ferex.ro, is extremely important to us. Therefore, we provide detailed information below regarding the processing of personal data. FEREX PARTNER S.R.L. is responsible for data protection in relation to this website. When using and processing personal data, FEREX PARTNER S.R.L. strictly complies with the applicable data protection legislation. FEREX PARTNER S.R.L. has the right to use personal and anonymous data within the limits provided by law and while respecting the rights of data subjects described below.

This data protection statement applies only to www.ferex.ro and its related subdomains, but not to websites controlled or operated by third parties. Please review the data protection statements of websites controlled or operated by third parties, as these websites are not under our control, and FEREX PARTNER S.R.L. assumes no responsibility for their content or data protection measures.

[1.] Data Security

[1.1] To protect your data, FEREX PARTNER S.R.L. has implemented technical and organisational measures designed to protect it, particularly against loss, manipulation, or unauthorised access. The measures adopted are reviewed regularly and continuously adapted to current technological standards. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you immediately, where possible within 72 hours.

[1.2] Please note that you are personally responsible for maintaining the confidentiality and secure storage of your user data or passwords provided or communicated to you.

[2.] Processing of Minors’ Data

[2.1] We expressly inform you that all personal data processing relates exclusively to individuals who are at least 16 years old. The use of systems and tools, as well as the processing of data belonging to users below this minimum age, is prohibited without the consent of their parents or legal guardians. If personal data belonging to such individuals is nevertheless processed, we will discontinue the processing as soon as we become aware of it.

[3.] Collection and Processing of Personal Data

[3.1.] Data Provided by You

We process personal data in accordance with the applicable personal data protection legislation. If you correspond with us or complete a form containing data on our website, please note that the information you provide in that form will be processed for the purposes described below (see sections [5.] and [6.]).

[3.2.] Data Collected by Us

When you visit our website, personal data is automatically recorded through the use of cookies. For more information about the cookies used on our website, please refer to section [7.] and the Cookie Policy.

[4.] Partners

 FEREX PARTNER S.R.L. does not carry out all personal data processing activities independently but receives support from professional partners, including various marketing agencies and market research companies, for the purposes described in this policy, as well as companies providing website maintenance services, such as WEB DESIGN.

Our partners are carefully selected and are required to ensure, through appropriate technical and organisational measures, that your data is processed in accordance with the applicable data protection legislation and with respect for your rights. Partners are prohibited from using the personal data received for their own or commercial purposes or from transferring it to third parties.

  [5] Data Processing for Which Consent Is Not Required

 Further information regarding data processing activities for which consent is not required is provided below.

General Contact Form

  • Contact form (information materials, quotation requests, feedback and complaints, other requests): When the relevant contact form is submitted, your personal data from the following categories* will be processed: contact and identification details, as well as the text of your request.
  • Purpose: Responding to your request
  • Legal basis: Our legitimate interest in processing your individual enquiries and providing a reliable response.
  • Storage period: 24 months
  • Consequences of refusal: If you do not provide this information, you will not be able to contact us, and we will not be able to provide the requested information.

*Exact data fields: Request text, company contact person, form of address, position, first name, surname, company, street, postal code, city, country, telephone number, availability period, fax number, email address, preferred method of contact

 [6] Data Processing for Which Consent Is Required

FEREX PARTNER S.R.L. processes personal data for the following purposes:

Newsletter Subscription

  • The data provided when subscribing, from the relevant categories* of contact and identification data, will be used exclusively to send the newsletter. We will use the email address you provide to send the newsletter and require confirmation that, as the owner of the email address, you agree to receive it through the Double Opt-In procedure. You may unsubscribe at any time using the unsubscribe option available through protectiadatelor@ferex.ro.
  • Purpose: Sending information about products, services, and events
  • Legal basis: Consent
  • Storage period: For as long as the newsletter is sent, until you unsubscribe.

Consequences of refusal: If you do not agree to this processing, you will not receive the newsletter.

*Exact data fields: Form of address, first name, surname, email address, selected location

 [7.] Cookies & Social Plug-ins

[7.1] We automatically collect data through the use of cookies. A cookie is a small text file that stores internet settings. Almost every website uses this technology. It is downloaded by your internet browser when you first access a website. When you access the same website again using the same device, the cookies and stored information are sent back either to the website that created them (first-party cookie) or to another website to which they belong (third-party cookie). This enables the website to recognise that it has previously been accessed using the same browser and, in some cases, to adjust the displayed content.

Cookies Used:

  • Cookie name: NID
  • Provider: com
  • Type: HTTP
  • Purpose of the cookie: Registers a unique ID that identifies the device of a returning user. The ID is used for targeted advertising.
  • Expiry: 6 months
  • Source: https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d7718.419392758684!2d23.767629048913832!3d46.846183125118
    98!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4749a1e5bc8c5a0f%3a0x26b346a6b43a71!2sferex+partner!5e0!3m2!1sen!2sro!4
    v1557998409880!5m2!1sen!2sro

[8.] Rights of Data Subjects

You may exercise the following rights regarding the processing of your personal data

[8.1] Right to Information You may request confirmation as to whether your personal data is being processed and information about how it is used.

[8.2] Dreptul la corectare În cazul în care procesăm date cu caracter personal incomplete sau incorecte, puteți solicita oricând corectarea sau completarea acestora.

If you have created a user account, you may access your personal data at any time and complete or correct it. You may also close your user account at any time.

[8.3] Right to Erasure You may request the deletion of your personal data if the purpose for which it was collected no longer exists, if its processing is unlawful, if the processing disproportionately affects your interests, or if the processing is based on your consent and you have withdrawn that consent. Please note that other grounds may prevent the immediate deletion of your data, such as mandatory retention periods, pending legal proceedings, claims, or the establishment, exercise, or defence of legal rights.

[8.4] Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data in the following circumstances:

– you contest the accuracy of your data, for a period that allows us to verify its accuracy;

– the processing of your personal data is unlawful, but you oppose its deletion and instead request that its use be restricted;

– we no longer require your personal data for the intended purpose, but you still need it for the establishment, exercise, or defence of legal claims; or

– you have objected to the processing of your personal data.

 [8.5] Right to Data Portability

 You may request that we provide the personal data you have supplied to us in a structured, commonly used, and machine-readable format, provided that we process this data based on your consent or for the performance of a contract between us and that the processing is carried out by automated means.

 [8.6] Right to Object 

If we process your personal data for the performance of a task carried out in the public interest, in the exercise of official authority, or based on a legitimate interest, you may object to the processing of this data where there are overriding legitimate grounds relating to your personal data. You may withdraw your consent to receiving advertising messages at any time without providing a reason.

 [8.7] Right to Lodge a Complaint: 

If you believe that we have infringed Romanian or European personal data protection legislation and thereby affected your rights, please contact us so that we can clarify any concerns. You also have the right to contact the Romanian Data Protection Authority or another competent European supervisory authority.

These rights may be exercised directly with FEREX PARTNER S.R.L. by sending a notification to: protectiadatelor@ferex.ro protectiadatelor@ferex.ro

[9.] Contact Details

Responsible:
FEREX PARTNER S.R.L

Address

Cluj Napoca, Drm. Cheile Baciului, nr.4, jud Cluj
Phone: +40374 003 388
E-mail: protectiadatelor@ferex.ro
Ferex

 

Information on the Processing of Personal Data – Customers and Suppliers

FEREX PARTNER S.R.L., acting as a personal data controller, processes the personal data of its customers’ and suppliers’ representatives (contact persons) for the purpose of managing commercial relationships.

Categories of Data Processed

  • first name and surname;
  • position;
  • contact details (telephone number, email address);
  • data included in commercial documents (quotations, orders, contracts, invoices, delivery notes).

Purposes of Processing

  • managing commercial relationships with customers and suppliers;
  • issuing and managing commercial and accounting documents;
  • delivering products and services;
  • professional communication;
  • complying with applicable legal obligations.

Legal Basis for Processing

  • performance of a contract or steps taken prior to entering into a contract;
  • compliance with legal obligations;
  • the controller’s legitimate interest in conducting its commercial activities.

Recipients of the Data

Where applicable, the data may be disclosed to:

  • IT service providers and software application providers (e.g. invoicing and management systems);
  • the accounting firm;
  • public authorities, in accordance with legal obligations.

Storage Period

The data is retained for the duration of the contractual relationship and subsequently in accordance with the statutory retention periods applicable to financial and accounting documents.

Rights of Data Subjects

Data subjects benefit from the rights provided by Regulation (EU) 2016/679, namely: the right of access, rectification, erasure where legally applicable, restriction of processing, objection, and the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.

To exercise your GDPR rights, you may contact us at: protectiadatelor@ferex.ro